Elevo calculates tuition for the entire school year program and breaks that cost up into installments over the course of the year. Families can choose to pay monthly, bi-weekly, or for the entire year up front. 

For example, if the program runs for 10 months, and a family chooses to pay monthly, they will pay ten installments over the course of the program year. For families that decide to pay bi-weekly, they would make a payment every other week for the duration of the program. Both the monthly and bi-weekly installments equal the total tuition amount over the year.

Families are not billed for holidays or school breaks. The program tuition rate reflects the days the program is in session. 

Families who join in the middle of their billing cycle will be charged a prorated fee based on the number of days remaining in the cycle that they chose. Once the partial billing cycle is complete, the monthly or bi-weekly rate resumes thereafter.

As mentioned above, both the monthly and the bi-weekly rate are an average of the full-year rate spread out over a series of installments.

The bi-weekly rate is calculated by dividing the total program cost (for the year) by 22 bi-weekly payments. The monthly rate is calculated by dividing the total program cost (for the year) by 10 monthly payments.

No, intersession camps and other non-school day programs are offered at some schools and are sold separately. Payment for all special programs is due at the time of registration. For example, if Elevo ran a summer program at your student’s school, there would be a separate tuition cost for that program. 

All enrollment and fee payments for Elevo’s programs must be conducted through Elevo’s online portal. Payment must be completed using a valid credit card, debit card, or ACH method.

Elevo is unable to accept alternative forms of payment, such as cash or check.

Families may cancel their child’s enrollment at any time by submitting a request online by emailing FPBilling@elevolearning.com. There are no refunds or credits issued for the current month of enrollment. If a student withdraws or reduces their attendance during the month, payment through the remainder of the month is required. Payments made for future months will be refunded or reduced, if applicable.

Yes, an annual registration fee is charged to each family once per school year for participation in any program. Registration fees are non-refundable.

If an attempted payment is denied, the payer will receive an email acknowledging the failed payment and the payer will have ten (10) business days to resolve the payment. If all past-due balances are not resolved by the tenth (10th) business day after the failed payment, the family’s Elevo account will be suspended, and the student may be suspended from programs until payment is received. In addition to paying any past-due balance, a $35.00 re-enrollment fee will be collected upon re-enrollment into before- and/or after-school programs.

There may be a late pick-up fee of $1 per child for every minute of tardiness beginning ten (10) minutes after the end of your child’s program. For example, if a child is enrolled in a program that closes at 6:00 PM, at 6:14 PM if the child is not picked up the parent will be charged four dollars ($4) and the fee will increase one dollar ($1) per minute thereafter. This policy is non-negotiable, and your method of payment on file in the online portal will be automatically charged. Three (3) late pick-ups past ten (10) minutes in one (1) month may result in a temporary suspension from the Elevo program.

Elevo does not provide credits or refunds for program cancellation due to inclement weather, facility issues, school closures, school-dictated unavailability of space, or any other issue beyond Elevo’s direct control, including days school is canceled for district-mandated furlough days or days school is canceled due to a teacher strike. Neither credits nor refunds are given for student absence or any days of student non-attendance (i.e. holidays, half days, etc.) or for processing fees. Credits or refunds will be issued if programming is canceled by Elevo.

There is a sibling discount of ten percent (10%) for each additional child enrolled after the first. If a sibling cancels from the program, the discount will be rescinded and debited to the account. This discount cannot be combined with other discounts.

Elevo is proud to offer a ten percent (10%) discount for active or retired military families from all branches of service. The military member must be in the child’s immediate family or, if extended family, must be the legal guardian of the child. Submission of an active, retired, or dependent military ID is required. This discount cannot be combined with other discounts.

Weekly Enrollment Schedule:

Application Deadline: Tuesday at 2:00 PM

• Submit by Tuesday 2:00 PM → Your application will be reviewed that Wednesday
• Submit after Tuesday 2:00 PM → Your application will be reviewed the following Wednesday

Wednesdays: Application Review Day: Our team reviews all applications received by the Tuesday deadline

Fridays: Decision Notification: We email you your child’s enrollment status by that Friday if it was reviewed that week.

Example: If you submit your application on Monday or Tuesday before 2:00 PM, we’ll review it that Wednesday and notify you by that Friday. If you submit after Tuesday’s 2:00 PM deadline, your application moves to the next week’s review cycle.